Sarah's story

Sarah’s grandad died young so she never got to meet him, but she found out that he was a qualified mental health nurse. Combining this with her experience of working at Mencap with people who had learning disabilities and mental health problems and having a passion to help and care for people, Sarah was inspired to become a nurse herself.

She qualified six years ago and her first job was working on a ward with elderly people with dementia. A few months later and a position arose in the Memory Service which Sarah took and has worked there ever since.

“If anyone in our area goes to their GP with a memory problem or its identified by another health professional, they are referred to the Memory Service,” explains Sarah, “I’m involved with initial assessments when people are first seen by our service, I monitor people who are on memory medication, I support and sign-post people who have a diagnosis of dementia, their families and carers. I work closely with my community colleagues, GP’s and other agencies to ensure a high standard of care is delivered to our patients and their families. “

“I love the contact I have with people, hearing their stories, particularly the elderly. I feel privileged to hear their history. I love listening to people and encouraging them to talk about what they may be struggling with and supporting them to access the appropriate support or advice. I can see people looking physically lighter after they have had the opportunity to voice their concerns and fears and feeling that they have been listened too.”

Sarah was nominated by her colleagues for a Cavell Star Award for going above and beyond for her patients as Team Manager Aliyah Akhtar explains,

“Sarah receives fabulous feedback from patients and their families and is able to provide great support in their difficult times adjusting to a diagnosis of Dementia. She shows great commitment, care and empathy in all that she does. She is a pleasure to work with and a great asset to the team.”

Winning her Cavell Star Award delighted Sarah,

“It was such a surprise, I feel very honoured! I found it very touching to be recognised for the work that I do. It’s also motivated me to make sure I keep up a very high standard of care to my patients and their families.

“Winning the award also given me a boost at a very difficult time in my life with the sudden loss of my father recently who was incredibly proud of me being a nurse, it really has helped me.

“I love working with my team, they mean a lot to me. I very much enjoy helping everybody I work with, in various different ways.  I like being the mother of the team, the go-to person if anyone needs help and my team know that I am always here to listen. We share the same goal to provide high quality care to all of our patients and their families. Ultimately, this creates an efficient and understanding team which is what our patients need. I’m very proud to be a part of the Hambleton and Richmondshire Memory Service”

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